Workplace conflict and tension are inevitable; when working closely with others, issues are bound to pop up. However, unresolved conflict can affect decision-making, productivity, and motivation. According to the authors of Crucial Conversations, conflict avoidance could be as costly as $1500 and a workday lost per employee avoiding a difficult conversation! Although confrontation and conflict typically carry a negative connotation, when handled correctly, difficult conversations at work can fix problems, build trust, and boost respect and understanding. In this experiential workshop, participants will gain the confidence and tools to have productive confrontations. They will learn how to hold colleagues accountable for poor actions, resolve issues, and ultimately strengthen relationships. And last but not least, facilitators keep this training fun, interactive, and on your feet despite the potentially intimidating topic!