Effective Communication

a one-page primer on what this is all about


Have you ever left a meeting with no idea what you're supposed to do next? That’s you and 46% of the workplace, according to research. Further, businesses as small as 100 employees spend an average of 17 hours a week clarifying previous communication, which translates to an annual cost of at least $525,000. Save yourself time, prevent wasted effort, and improve your bottom line in this interactive workshop. We'll look at how to communicate clearly and effectively in-person, on the phone, and online, as well as how to resolve workplace issues as they happen. Our effective communication courses give participants the skills to get their messages across intentionally across media.

what you will learn

how to communicate intentionally and effectively

how to seek understanding from colleagues

how to develop an awareness of communication breakdowns and resolve them in the moment

what you will practice

communicating clearly, concisely, coherently, completely, and courteously (the 5 C’s!);

conveying and comprehending intention through nonverbal communication (body language and tone of voice)

actively listening, without distractions or judgment, and by showing listening cues

checking for understanding and paraphrasing to ensure colleagues are on the same page

clearing up miscommunications or communication breakdowns, at the moment of identifying one, to prevent potential conflict or problems

fun fact

topical trivia you probably don’t know

Did you know...

“...leaders spend about 80% of their workdays communicating”?